What are cookies and why we use them
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of our support ticketing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you.
This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:
- Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit.
- Page Reference – this cookie identifies the page you are on.
- Session ID – this cookie identifies your website session.
Our website uses several types of third-party cookie, and we do not control the operation of any of them. The third-party cookies that may be set include:
- HubSpot: we use HubSpot to help us identify and track visitors, their usage of our website and their website access preferences. You can view HubSpot’s data processing agreement here: https://legal.hubspot.com/dpa
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google, HubSpot or WordPress will not associate your IP address with any other data held by Google, HubSpot or WordPress. Neither we, Google, HubSpot nor WordPress will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any PII from any source, unless you explicitly submit that information via a fill-in form on our website.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.